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shipping details

All orders are processed within 1-2 business days. Once an item has been shipped you will receive a confirmation email which will include a tracking number. Orders will take 2-5 days to arrive!!

returns + cancellations

If you are not satisfied with your purchase, please get in touch with me at support@penbrookjewelryco.com. Please note that you will have 30 days from when your package arrives to ship your item back. If you need to cancel your order, please email me immediately.